1. REFUND
We do not offer refunds for services that have already been completed.
If you are not satisfied with your service, please notify us before leaving the salon so we can address the issue promptly.
2. GIFT CARDS
- Gift Certificates must be presented at the time of service.
- They are non-refundable, treated as cash, and will not be replaced if lost or stolen.
- They are redeemable for services at their original purchase value and cannot be exchanged for cash.
3. CLIENT WELLNESS (HYGIENE & HEALTH)
- Health issues must be communicated before services.
- For the safety of our clients & staff, please do not come in if you are feeling unwell or have a contagious condition.
- We maintain high standards of cleanliness and sanitize all tools and stations after each use.
4. PETS
Except for service animals, pets of any kind are NOT allowed in the salon. To protect our clients who are more susceptible to allergens, no animals of any kind are permitted in the salon at any time. Please contact us if you have any questions or concerns.
5. CHILDREN'S SAFETY
We love to do children's nails! However, unattended children in the salon can be disruptive and pose a danger. Due to insurance liability, hazardous chemicals, products, and sharp implements within the salon environment are harmful if ingested or applied to unprotected skin.
For the safety of all guests, children must be supervised at all times. We are not responsible for any injuries or damage caused by unattended children.
6. CUSTOMER CONDUCT
We reserve the right to refuse service to anyone who:
- Is rude or disrespectful to staff or other clients
- Is under the influence of drugs or alcohol
- Displays disruptive or inappropriate behavior
Please help us maintain a relaxing atmosphere for everyone.
7. LOST OR STOLEN ITEMS
We are not responsible for any lost or stolen personal belongings.